Frequently Asked Questions

Answers to the most commonly asked questions by users of Vama, all in one place.

What is Vama?

Vama is a free messaging app with a focus on speed, security and payments. You can always count on Vama to be fast, simple, and free.

Vama is one of the most popular messaging apps for creators to receive tips and users to send money from around the world. 

With Vama, you can send messages, photos, videos, and money, as well as create groups for up to 250,000 people. You can write to your phone contacts and find people based on their usernames.

Vama is a bit like your favorite messaging app and neo bank combined into one easy to use application.

In addition to this, we support end-to-end encryption and prioritize user safety at all times.

Who is Vama for?

If you're looking for fast, secure messaging, free payments, or a community to encourage your creativity with tips and super chats, Vama is for you.

Creators and users alike may enjoy the large groups, usernames, and powerful money sending options.

With Vama groups having up to 250,000 members, it’s the perfect app for creators to drive engagement with replies, mentions, and tips helping maintain order and ensure efficient communication.

You can appoint admins or use our advanced platform tools to watch your communities earn money and prosper while chatting and having fun. Any individual can join a public group, which is an excellent platform for sharing opinions and collecting feedback.

Vama has all the features you've come to expect from a messaging app, like animated gif search, and super chats to support or tip your favorite creators and get recognition.

Also, there is no need to worry about space on your phone. Vama cloud support and caching options make our app extremely space efficient.

How is Vama different from Whatsapp and Telegram?

Unlike WhatsApp, Vama is a cloud-based messenger with payment functionality and better group chat features.

Thanks to Vama's multi-data center infrastructure, encryption, and payment functionality it is more useful and secure than other messaging apps.

On top of all of that, Vama is built for creators to receive support for their communities and will stay free — no ads, no subscription fees.

Which phones can I use?

You can use vama on both android and iOS operating systems and even computers. 

Using Vama on multiple devices at once is easy. Just use your main mobile phone number to log in everywhere. Cloud chats will sync instantly.

How do I invite my friends?

On the vama home screen press “new message.” Or, on your profile press “contacts,” select all your friends and invite them to your group chat in seconds.

What is a creator on Vama?

Creators are verified users who build group chats on Vama and are eligible to receive tips or super chat payments.

Creators can offer subscriptions, paid super chats, and tips to support their creativity and vision. 

Interested in becoming a creator? Write to us at info@vama.com and we will review applications in the order that they are received. 

As part of our referral program, if a creator joins our platform following your referral, we will reward you with $150 upon acceptance. (Details apply based on jurisdiction and terms.)

How do I get my profile verified?

Post about your group chat on your socials, keep a link in your bio, and message your fans! You should include a brief description of what your community could get from subbing to you, like access to your private thoughts, a glimpse of your personal life, behind-the-scenes photos and videos, and/or ability to message you! After that, drop us a note at info @ vama.com and ask nicely for us to verify you as a creator.

How do I get paid as a creator?

Anyone can open a free Vama account that others can follow, but to have a paid Vama with premium features (subscriptions, tips, locked messages and super chats), you must complete your checkout set up in the creator portal. 

This will require inputting your bank information (so we can pay you) and your social security number or other identifying information based on your country (for legal compliance purposes).

It will be completely confidential and will not be accessible to anyone other than the appropriate legal entities. Your creator portal will be populated with features like your subscription price, welcome message, and more once you create your payout account.

What are locked messages?

Members of a group chat must pay in order to unlock and view locked messages. 

You can send a locked message to an individual subscriber or to all of your subscribers, and you can monetize any custom content you don't want to post on your private feed. 

Any text, photos, or videos in a locked message will be locked. Messages can be locked by clicking the lock icon, setting a price and description, and writing a message or uploading a photo.

How do I send a super chat?

Simply click the money icon at the bottom right of any creator group chat you are in, link your preferred payment method, and hit send. Members of the chat will see your super chat badge and you will receive the recognition you deserve from the group chat creator.

When will I be able to send payments to my friends directly?

Vama is currently working with all major countries to receive money transfer service licenses. Although we are starting in Singapore and the USA. We expect to be in all major markets soon. 

How can I send a notice to take down infringing or illegal stuff?

Vama chats and group chats are private between participants. Any requests related to them will not be processed by us.

However, creator group chats, and public groups will be moderated to ensure safety when they are publicly available. Please contact our compliance team at legal@vama.com if you find something you think is potentially illegal or infringing. 

Additionally, you can use the 'report' button right inside our app. In the event that someone pretends to be you, please contact info@vama.com

My credit card is getting declined?

In most cases, the card issuer declined the transaction for any reason (a "do not honor" or "generic decline"), which could be due to geographical safeguards for international payments or for any other reason. 

If this is the case, you need to contact your card issuer and inform them that you authorized the transaction. In the event the problem cannot be resolved with your card issuer, please email info@vama.com with the response from your card issuer and your Vama username.

Where is Vama physically based?

Vama has physical offices in Singapore and the USA.

How do I delete my account?

Vama complies with all regulations centered around protecting users with options to control their personal data. 

To access and download a copy of your personal information:

  • Sign into your account at Vama.com
  • Click Settings
  • Copy your personal user name
  • Email legal@vama.com
  • Send us your user name and we will provide you a download link.

If you would like to permanently delete your account and personal information from Vama:

  • Tap the profile icon on your Vama home screen
  • Select Support
  • Send us a message with your phone number and we will delete your account and data.

Frequently Asked Questions

Answers the most commonly asked questions by users of Vama, all in one place.

About Our Team - Medica App X Webflow Template
Our Story

MedicApp started in 2016 with one big mission behind.

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Our Story- Medica App X Webflow Template
Our Mission - Medica App X Webflow Template
Our Mission

We are in the mission of making healthcare more accessible

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Our Values

The core values that shape our culture

Empathy - Medica App X Webflow Template

Empathy

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Responsability

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Cardiology - Medica App X Webflow Template

Care & Service

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Accessibility

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