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These Terms govern your submission or sharing of any content that references Vama (the “Platform”), including but not limited to text, photos, videos, audio, images, likenesses, comments, or other materials (“User Content”). Vama, Technology Holdings North America Inc., including its affiliates, agents, successors, and assigns (collectively, “THNA,”“Vama,” “we,” “us,” or “our”). By responding affirmatively via “I agree,” or any equivalent expression, you acknowledge that you have read, understood, and accepted these Terms.
1. You represent and warrant that you are at least thirteen (13 ) years of age and possess full legal capacity to enter into these Terms.
2. If submitting User Content on behalf of a corporate entity or third party, you confirm you are authorized to bind that entity to these Terms.
3. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other entity that is not a natural person, you represent and warrant that you are authorised to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity.
Privacy is central to our purpose and mission. For more details, please refer to the Vama’s Privacy Policy.
Our Services are intended to inform you and educate you about using the Vama application, a private and secure communications app, and to facilitate private and secure communications between two or more parties, within a group, or within a community.
1. Availability of Our Services: Our Services may be interrupted, including for maintenance, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time.
2. At Vama, safeguarding your data is our highest priority. All messages, files, and payment details you share through the app are protected by industry‑standard encryption:
• In transit: We secure every connection with Transport Layer Security (TLS), ensuring data is encrypted while it travels between your device and our servers.
• At rest: Once it reaches our infrastructure, your information is encrypted using strong, modern ciphers (e.g., AES‑256) and stored in access‑controlled environments.
Because Vama offers advanced fraud‑monitoring and AI‑powered features that operate on server‑side logic, we do not provide end‑to‑end encryption. This means that while your data remains encrypted during storage and transit authorized Vama systems may decrypt it for purposes such as payment processing, spam filtering, dispute resolution, and regulatory compliance. We never sell or rent user data, and any access is tightly audited and limited to personnel with a strict need‑to‑know.
3. The Vama App is a messaging app, and does not have the ability to communicate with non-Vama Apps or services. Our Services do not provide access to public emergency service providers like the police, fire department, hospitals, or other public safety organizations.
4. Vama offers real-time audio and video call features within the chat interface (“Call Services”). These services are provided for personal, non-commercial use and are subject to Vama’s Acceptable Use Policy. The Call Services are powered by third-party real-time communication technologies that securely transmit audio and video streams. Use of these features may require access to your device’s microphone and camera, subject to your consent.
5. By using the Call Services, you acknowledge and agree that:
• Audio and video data is transmitted securely via third-party service providers;
• Vama does not monitor, store, or record the content of any calls unless required by law or permitted by you;
• The quality and availability of Call Services may vary depending on your network connection and third-party system performance.
We are committed to ensuring the delivery of our Services in a way that is accessible and reliable.We will not sell or otherwise monetise your personal data or content in any way. We cannot access your data even if we wanted to, as Vama preserves the privacy and secrecy of your messages. See our Vama’s Privacy Policy for more information.
1. Vama’s License to You: Vama grants you a limited, revocable, non-exclusive, and non-transferable license to use our Services in accordance with these Terms.
2. Availability of Our Services: We strive to ensure that our Services are continuously available for use. However, there may be occasions when they are interrupted, including for maintenance, upgrades, or to resolve network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time.
3. Keeping you informed: We provide updates about our Services through various channels, including the Vama IG/TikTok Account and a number of communities on Vama and on Telegram. Where practicable, we will keep you updated about outages and service disruptions through these channels.
1. Software and account: You are responsible for keeping your device, Vama App and your account up-to-date, safe and secure, including being responsible for any passwords or recovery phrases.
2. Fees and Taxes: You are responsible for data and mobile carrier fees and taxes, and any other costs, expenses or charges, associated with the devices on which you use our Services and your use of such Services.
3. Terms and Policies: You must use our Services according to our Terms and policies. If we block your account for a breach of our Terms, you will not create another account without our permission.
4. Legal and Acceptable Use: You agree to use our Services only for legal, authorised, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate or infringe the rights of Vama, our users, or others, including privacy, publicity, intellectual property, or other rights; (b) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, and auto-dialing; (c) breach the Vama Content Policy described further below.
5. Harm to Vama: You must not (or assist others to) access, use, modify, distribute, transfer, or exploit our Services in unauthorised manners, or in ways that harm Vama, our Services, or systems. For example you must not (a) gain or try to gain unauthorised access to our Services or systems; (b) disrupt the integrity or performance of our Services; (c) create accounts for our Services through unauthorized or automated means; (d) collect information about other Vama users in any unauthorised manner; or (e) sell, rent, or charge for our Services.
6. Third-party services: Our Services may allow you to access, use, or interact with third-party websites, apps, content, and other products and services run by third parties. When you use third-party services, their terms and privacy policies govern your use of those services. When using Communities operated by third-parties, these Terms as well as any terms or policies associated with the Community will govern your use. Vama does not accept any liability for any third party websites, apps, content, or other products or services.
7. Community by Vama: You may use Communities run by Vama in accordance with our Terms; however, you also agree to follow the rules of the specific Community.
8. Your Content: You own and/or take responsibility for the content (text messages, audio, video, images) you submit through our Services. We can not access this information unless you explicitly send it to us, or it is published in a Community.
9. Vama’s Rights: You acknowledge that Vama owns all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, and other intellectual property rights unless you have our written permission. To report copyright, trademark, or other intellectual property infringement, please contact oliver@vama.com.
Vama exists to build private and secure technology, and defend individuals’ rights to privacy and security in the digital world. We are also mission-driven to uphold key democratic, media freedom and human rights principles.To enable us to uphold our mission principles, we have identified the following activities of Vama as a clear breach of these Terms.
“User Content” means all materials you create and share concerning Vama, including but not limited to messages, written submissions, videos, images, audio, biographical data, metadata, or similar. Excluded are Vama’s proprietary assets (e.g., Vama trademarks, logos, trade dress).
Vama cannot be used:
• to glorify violence, or promote violence of any form (physical, psychological, sexual) against another individual or group, or incite harm or directly attack or threaten other people on the basis of race, ethnicity, national origin, caste, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.
• by organisations, groups and individuals designated by the United Nations as terrorist organisations or terrorists.
Vama cannot be used to organise or promote child sexual exploitation. A child is defined as anyone under the age of 18 (or, if older, the age that is defined as the applicable age of majority in any applicable jurisdiction). Specifically, Vama cannot be used to store or share:user
• visual depictions of a child engaging in sexually explicit or sexually suggestive acts;
• illustrated, computer-generated or other forms of realistic depictions of a human child in a sexually explicit context, or engaging in sexually explicit acts;
• sexualized commentaries about or directed at a known or unknown minor;
• links to third-party sites that host child sexual exploitation material;
• fantasies about or promoting engagement in child sexual exploitation;
• recruiting, advertising or expressing an interest in a commercial sex act involving a child, or in harbouring and/or transporting a child for sexual purposes.
Vama cannot be used to store or share violent or gory content that is intended to shock or disgust others, or create harm or distress to the person or persons represented in the content.
Vama cannot be used for cyber abuse, non-consensual sharing of intimate images and abhorrent violent material.
1. You hereby grant Vama a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable, transferable license to use, reproduce, display, distribute, modify, create derivative works, publish, perform, transmit, and otherwise exploit the User Content in any form and in any media or technology now known or later developed.
2. The license includes the right to include User Content in any of Vama’s marketing materials, websites, mobile applications, social media channels, presentations, press releases, and promotional materials.
3. You waive any right to inspect or approve the final use of your User Content, and any rights to financial compensation, credit, or other remuneration in connection with any use by Vama.
You represent and warrant that:
• You are the sole legal owner or have obtained all necessary rights, permissions, and consents to grant Vama the rights defined herein.
• User Content does not infringe any third-party intellectual property rights, privacy or publicity rights, contract rights, or any applicable law or regulation.
• User Content does not defame, libel, or otherwise contain unlawful content.You have secured all necessary releases from any individuals whose likenesses appear in your User Content.
• You have not transferred or encumbered any rights granted to Vama under these Terms.
To the fullest extent permitted by law, you irrevocably waive and release any moral rights, rights of attribution, integrity rights, or other rights you may have in User Content. This waiver applies to all uses by Vama under these Terms.
You agree to indemnify, defend, and hold harmless Vama and its affiliates, officers, directors, employees, agents, successors, assigns, and licensees from and against any and all claims, suits, liabilities, losses, damages, costs, or expenses (including reasonable attorneys’ fees and expenses) arising from:
• Any breach of your representations or warranties.
• A third party’s claim that your User Content infringes their rights or violates law.
• Any violation of these Terms attributable to you.
The inclusion or display of any User Content is at Vama’s sole discretion. Vama has no obligation to use, retain, or compensate for any User Content, and may remove any content at any time without notice or liability.
1. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
2. You and Vama irrevocably submit to the exclusive jurisdiction of state or federal courts located in Delaware, for any dispute arising out of or relating to these Terms or the use of User Content.
3. Each party waives all right to a trial by jury to the extent permitted by applicable law.
4. Any suit to enforce this Agreement, to the extent such suit is excluded from the binding Platform arbitration agreement set forth herein and below, shall be brought exclusively in the State and U.S. District Courts located in Delaware and the Parties hereby submit to the personal jurisdiction of such courts and waive any venue objection.
1. Users located outside the United States assume full responsibility for compliance with local laws governing data privacy, publicity, intellectual property, tax, and export control.
2. By submitting User Content from outside the United States, you represent that doing so does not violate any export control laws or restrictions in your jurisdiction.
3. Vama makes no representation that User Content submitted internationally will not violate local laws. Such responsibility rests entirely with you.
4. If your jurisdiction provides any mandatory consumer rights, including withdrawal rights, consumer guarantees, or privacy protections, those rights are preserved to the extent they cannot be legally waived.
If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited, interpreted, or severed to the extent necessary so that the remaining provisions continue in full force and effect.
These Terms, together with Vama’s Privacy Policy (hereby incorporated by reference), constitute the entire agreement between you and Vama concerning User Content, superseding all prior or contemporaneous communications, understandings, or agreements—whether oral or written.
Vama may modify these Terms by posting a revised version on its website or Platform. Changes become effective immediately upon posting. Continued submission of User Content after modifications constitutes your acceptance of the amended Terms. You should review these Terms periodically.
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
IF YOU ARE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:
1. Agreement to Arbitrate: Vama and you agree to resolve any claims relating to these Terms, or your receipt of text messages from Vama, or anyone sending text messages on Vama’s behalf, including but not limited to, its service providers, through final and binding arbitration, except that, to the extent you have in any manner violated or threatened to violate Vama’s intellectual property rights (for example, trademark, trade secret, copyright, or patent rights). Under such circumstances Vama may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Site, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.
2. What is Arbitration: Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.
3. Arbitration Procedures: The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration will be conducted before a single arbitrator and will take place in Delaware, unless otherwise agreed by both parties or required by applicable law.
4. Authority of Arbitrator: The arbitrator will decide the rights and liabilities, if any, of Vama and you, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon Vama and you.
5. Class Action Waiver: To the fullest extent permitted by law, both you and Vama agree that any proceedings shall be conducted only on an individual basis and not in a class, collective, consolidated, or representative action. You expressly waive any right to file or participate in a class action or class arbitration.
Exceptions to Arbitration: This agreement to arbitrate does not apply to:
• Claims brought in small claims court that qualify under applicable rules;
• Requests for injunctive or other equitable relief in a court of competent jurisdiction for alleged misuse or misappropriation of intellectual property;
• Users located in jurisdictions where arbitration clauses are not enforceable.
6. Costs: Vama will pay all AAA filing, administration, and arbitrator fees for any arbitration initiated in accordance with these Terms, except where the claim is determined to be frivolous or brought in bad faith.
7. Severability of Arbitration Clause: If any part of this arbitration provision is found to be unenforceable, the remainder shall remain in full force and effect, except that if the class action waiver is found to be unenforceable, the entire arbitration clause shall be deemed void.
Vama may update the Terms at any time. When we update our Terms, We will update the “Last Modified” date associated with the updated Terms. Your continued use of our Services confirms your acceptance of our updated Terms and supersedes any prior agreed Terms. You will comply with all applicable export control and trade sanctions laws. Our Terms cover the entire agreement between you and Vama regarding our Services. If you do not agree with our Terms, you should stop using our Services.
If we fail to enforce our Terms, we do not waive the right to enforce them. If any provision of the Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable from our Terms and shall not affect the enforceability of the remaining provisions. Our Services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. If you have specific questions about privacy policy or these Terms, please contact us at oliver@vama.com.
By using the Vama iOS app (“App”), you agree to this End User License Agreement (“EULA”), the Terms and Vama’s Privacy Policy, but also:
1. Acknowledgement: You acknowledge that this EULA is concluded between Vama, and not with Apple, Inc (“Apple”), and Vama, not Apple, is solely responsible for the App and the content thereof.
2. Scope of License: Subject to your compliance with Vama’s Terms, Vama grants you a limited, non-exclusive, non-transferable, revocable license to download and use the App.
3. Maintenance and Support: Vama provides no guarantee that Vama will supply you with maintenance or support beyond what already exists on Vama’s documentation and github pages. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
4. Warranty: Vama’s warranty can be found in Vama’s Terms, which you agree to. In the event of any failure of the App to conform to the warranty, You may notify Apple, and Apple will refund the purchase price for the App (if applicable). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be handled in accordance with the Vama’s Terms.
5. Product Claims: Vama, and not Apple, is responsible for addressing any claims relating to the App or its use, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. This is handled in accordance with the Vama’s Terms.
6. Intellectual Property Rights: Vama, and not Apple, is responsible for all intellectual property issues associated with the app. This is covered in Vama’s Terms.
7. Legal Compliance: You represent and warrant that (i) he/she is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) he/she is not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer Name and Address: If you have questions about the Terms or this EULA, you may email oliver@vama.com.
9. Third Party Terms of Agreement: You must comply with applicable third party terms of agreement when using the App, if any such third party applications exist.
10. Third Party Beneficiary: Vama and You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this EULA, and that, upon Your acceptance of the Terms and this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce the EULA against You as a third party beneficiary thereof.
11. Unacceptable Content: You acknowledge that you are subject to acceptable content policies within Communities and other areas on the app and must not use the App to distribute objectionable content. If you are deemed an abusive user you may also be restricted or removed from Communities or the App if reported or discovered.
For questions regarding these Terms, EULA, User Content, or related matters, please contact:
Legal Department
Vama, Technology Holdings North America Inc.
100 Wilshire Boulevard, Suite 700, Santa Monica, CA 90401, United States
oliver@vama.com
By accessing or using the Services, you agree that: (i) these Terms are intended to be as broad and inclusive as permitted by the laws of the State of Delaware; (ii) if any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be severed and the remainder shall continue in full force and effect; (iii) these Terms shall be governed by, and construed in accordance with, the laws of the State of Delaware, without regard to its conflict of law principles; and (iv) these Terms incorporate and are subject to the End User License Agreement, where applicable. Vama, doing business as Technology Holdings North America Inc., is a Delaware corporation with its principal place of business in California.
